The FX Pulse ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you use thefxpulse.com (the "Service"), how we use it, and the choices you have.
When you register, we collect:
We may collect anonymous usage information, device information, browser information, feature interactions, session activity, and performance metrics to improve the Service, detect abuse, monitor system performance, and enhance user experience.
This data does not identify you personally and is used solely to operate and improve the platform.
We process personal information to provide the Service, perform contractual obligations, comply with legal requirements, protect legitimate business interests, and improve our products. Where applicable, we process data based on your consent (e.g. marketing communications).
When you interact with PulseBot, Ask AI Trader, Trade Rescue, or other AI-powered features, your prompts and related context may be processed by third-party AI providers for the purpose of generating responses.
We use the following third-party services to operate The FX Pulse. Each has its own privacy practices:
If you voluntarily select a preferred broker, request broker information, or choose to be connected with a broker partner, certain registration details (such as name, email, and country) may be shared with that broker solely for referral, onboarding, support, or compliance purposes.
Such broker relationships are governed by the broker's own privacy policy. We do not sell or share your data with brokers without a direct connection to your expressed interest in that broker.
We may send product updates, educational content, feature announcements, newsletters, promotions, and service-related communications to your registered email address.
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or by contacting us at support@thefxpulse.com.
We do not sell your personal information or your trading data. We share data only with the third-party service providers listed above, solely to operate the Service, or where required by law.
Our service providers may operate in multiple jurisdictions. By using the Service, you acknowledge that your information may be transferred to, stored in, or processed in countries outside your country of residence. We take reasonable steps to ensure that such transfers comply with applicable data protection laws.
While we implement reasonable technical and organizational safeguards to protect your information, no system can guarantee complete security. Users are responsible for maintaining the confidentiality of their account credentials and should notify us immediately of any suspected unauthorized access.
We retain your registration information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
You may request account deletion at any time by contacting us at support@thefxpulse.com. We will process your request within a reasonable timeframe.
Certain information may be retained where required for legal, security, fraud prevention, regulatory, accounting, or record-keeping purposes even after account deletion.
Depending on your location (including under GDPR, UAE PDPL, or other applicable laws), you may have the right to:
To exercise these rights, contact us at support@thefxpulse.com.
The Service is not intended for individuals under 18. We do not knowingly collect personal information from minors.
We may use cookies and similar technologies for authentication, session management, security, analytics, language preferences, feature personalization, and performance monitoring. You may control cookie settings through your browser, though disabling cookies may affect Service functionality.
In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction, user information may be transferred as part of the transaction, subject to applicable law. We will notify users of any such transfer where required.
We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last updated" date above and, where appropriate, notifying you by email.